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A new smart service

Published on : 10 October 2023

Since last spring, our team has been working hard on a project to improve IHR Telecom’s customer experience.

Introducing our smart parcel locker service. It brings quick and flexible equipment pickup and drop off to a location that’s convenient for our customers. And it’s available now.

When we were looking for a central location in the eastern half of our fibre optic network service area, Cowansville was the obvious choice.

The entire IHR Telecom team would like to thank IGA Daigneault in Cowansville for partnering with us in this pilot project.


This map shows the municipalities served by our equipment pickup and drop off parcel locker at IGA Daigneault in Cowansville.

  • What is it?
    It’s the IHR Telecom parcel locker!
  • What does it do?
    It simplifies equipment pickups and drop offs for our customers.
  • How does it work?
    • Speak to one of our agents to arrange an equipment pickup or drop off at our parcel locker at IGA Daigneault in Cowansville.
    • Check your email for the locker code.
    • Collect or drop off your equipment.





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